Whenever you need help, you can use the live chat feature, which is the fastest way to speak to an agent. The casino currently supports 8 different languages once you open the live chat feature. Once you have selected a language, you will speak with a chatbot who can answer common questions. You can ask to speak to an agent if your questions or concerns are more complex. The other good news is that live chat is open 24/7.
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Sportuna offers several reload bonuses, which makes the players get a bonus equal to their deposit amount. Currently, existing players can benefit from the weekend reload bonus which consists of a 50% match up to €700 and 50 free spins
In case there are signs of fraudulent actions of different nature related to betting, betting, receiving winnings and withdrawal of funds from the personal account, presenting fake documents, committing acts on behalf of the client by a third party using the registration and personal data of the identified player, Sportsbook has the right to stop such actions by its own forces - by contacting and agreeing with the player to conduct a video verification (until this procedure is completed, the player's account is blocked), as well as by contacting the competent authorities on the fact of
Bonus Type Key Terms Welcome Bonus / New Customer Package The casino offers a welcome package of up to €2,000 + 300 free spins spread over the first four deposits. AboutSlots +2 CasinoTopsOnline +2
Minimum Deposit for Bonus Generally €20 for just the bonus; sometimes €60 if you also want to include free spins. AboutSlots +1
Wagering / Turnover Requirements Typically 50× the bonus amount; in some sources it’s 40× for free spins. Also there is a 10-day period to meet those requirements. CasinoTopsOnline +2 AboutSlots +2
Maximum Bet during Wagering Usually capped (e.g. €5 per spin/bet) while fulfilling the wagering requirement.
