Members who need assistance can use the casino's friendly customer support team who can be reached instantly through their live chat facility. This is open 24 hours a day, 7 days a week. Players will be able to access multi-lingual support which includes languages like English, Swedish, German, French and others. Email support and phone support is also available and there are also multi-lingual.
You can choose from a variety of payment options, and the minimum deposit is €20. All deposits must be wagered at least once before you can make a withdrawal. The minimum withdrawal is considerably higher at €100, so bear this in mind.
If you have already made a deposit with SpinDog , any bonus winnings from a No Deposit Bonuses (free offer / goodwill gesture) will be capped to a maximum of £5,000 / €5,000 / $5,000 / USDT 5,000 or currency equivalent as soon as the wagering requirements of this bonus are met. Any winnings over this amount will be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).
The casino supports responsible gambling measures, which can be accessed through your account. You can use the Personal Limits feature to set limits on your deposits, losses and wagers. You can also limit how much you spend in one game, or limit your activity on the whole
The minimum deposit required is usually €10. However, it depends on the payment method, and it is considerably more for bank transfers. The minimum withdrawal amount is €20, and limits per transaction depend on the payment processor.
Vegas Nova Casino operates under an international offshore licence and follows strict security and responsible gambling standards. The website uses modern SSL encryption to protect your personal data and payment information. Games are supplied by reputable studios and regularly tested to ensure fair RNG results and transparent payouts.
Whenever you need help, you can use the live chat feature, which is the fastest way to speak to an agent. The casino currently supports 8 different languages once you open the live chat feature. Once you have selected a language, you will speak with a chatbot who can answer common questions. You can ask to speak to an agent if your questions or concerns are more complex. The other good news is that live chat is open 24/7.
We publish the core rules that affect accounts, bonuses, payments, and withdrawals in our legal documents. Use the footer navigation to open the exact policy you need and read the relevant section before taking an action in your account.
Gaming at MadCasino isn't just about having fun; it's also an opportunity to earn real money. When you wager real money, you stand a chance to win not only jackpots but also frequent promotions, bonus programs, and lotteries that can turn you into a winner.
